ServiceMaster by Willams Testimonials

We strive to provide consistent and high quality service to each and every one of our clients. Our customers range from homeowners to large commercial businesses. Here are just some of the testimonials of our customers:

I wish to highly commend the men, that worked at our home, after cleaning up the damage that resulted from a major flood due to a water heater malfunction. Kevin has been responsive coordinating all the insurance needs and assuring the timely delivery of dumpsters, pods and appropriate resources, Mitch displayed excellent leadership and organizational skills to get the job done. The men worked diligently and very hard, hauling debris from our basement. They carefully cleaned and wrapped all our belongings. They, are the absolute hardest workers I have ever seen! Jason, Anthony,Sam, Matt, and Bob treated our household items like they were their own! Their work ethic is one that we don’t often see in today’s world! We absolutely can not compliment them enough! We would and will recommend them to anyone in need of the services that ServiceMaster of Sterling offers. Again, they were professional, courteous, and respectful at all times.
Cindy G., Northborough MA

“Honesty in presentation and good follow up. The job was very professionally done, the workers were competent and pleasant to have around. There was good supervision by Kevin and his brother. They gave us confidence in their ability to do the job. Thank you!”
Linda Housman, Curator
Oakham Historical Museum

“Not only did they do a great job with the clean up from the water, they helped with any question or concern I had through the whole process. I would definitely recommend them to anyone who needs their service.”
Paula C
Gardner, MA

Dear Mr. Williams.
During last winter we had a problem with black soot distributed throughout the house. My insurance agent called Servicemaster. Servicemaster immediately came to my house to determine the extent of the damage. The next day six men were at my house to clean my cellar. The six men, Mitch, Jay, Mark, Jesse, John and Bailey were all hardworking, polite and caring about what they were doing. I had no reservations about leaving my house to run errands while they worked.
My cellar looked so clean I could have had a party in it. Then they started cleaning my four bedrooms, 3 baths, kitchen, den, living room, hall and entrance way. For this monumental job I had Mark and Jesse, whom we got to know very well: they are two of the best workers I have ever seen, and were wonderful to have in my house.
I can’t begin to tell you what a wonderful job they did. My house looks brand new; walls, ceilings, cabinets, floors, etc…My husband and I are in our 80’s and could never have handled the cleaning required. We lost our son to leukemia in 2013, and having our house cleaned so well was an emotional lift for us., and we are very grateful. In these days when everyone one complains about everything, I felt I had to write you and tell what what a good job everyone did- especially Mark and Jesse. Thank you for running a service for people who really need it. Last but not least I want to complement Kim. I talked with her everyday, and she was very thoughtful in keeping me informed who was coming the next day, or if no one was coming due to an emergency. I found her very kind and caring, which made my day easier.

Sincerely,
Loretta and Dan C

“Outstanding! All around approval! Took a stressful situation for my wife and I and put our mind at ease.”
Brett D
Hubbardston, MA

“Crew did a great job! I had asked to do certain things myself and they would not allow it!”
Ann K
Jefferson, MA

“What started out as an overwhelming experience was reduced to a ‘we’ll take care of it – don’t worry’ and always with a sense of humor. I feel I made new friends! Thank you so much!”
Jean G
Leominster, MA

“They worked great as a team. Very good crew. Thank you very much – I was very impressed.”
Tim D
Gardner, MA

“Prompt service, courteous staff, dependable and on time. Easy access to the office staff.”
Celeste B.
Gardner, MA

“Fast, friendly and professional service provided. Great follow up. I was very comfortable having the team in my home.”
Lois V.
Leominster, MA

“We were extremely impressed with ServiceMaster. They cleaned everything from top to bottom, and I mean EVERYTHING!”
Stacey W.
Rutland, MA

“Everyone was pleasant, helpful, and very professional. I have already recommended you.”
Daria J.
Clinton, MA

“They were prompt, friendly, and thorough.”
Nancy P.

“Left premises very clean and servicemen were very professional.”
Geraldine N.
Westminster, MA

“You saved our basement!!! Thank you!”
Kristen H.
Leominster, MA

“Excellent people and service.”
Mike J.
North Grafton, MA

First Contact with the customer is very important. Your representative Bob was very professional, courteous and personable. He is an asset to your organization. Also Kim, in the office was prompt and courteous inspiring confidence in your company.
Gary
Leominster, MA

ServiceMaster immediately responded to my emergency on April 1, 2014. The team who worked on my house were easy to work with and they were professional in all that they did. Kim, the office manager, was very helpful and accommodating. She worked with me and the insurance company to make it as easy as possible for me. I would recommend ServiceMaster in the future. I had a good experience working with this team.
Susan
Fitchburg, MA

I loved how fast you responded to our water problems and how helpful and friendly everyone was. I can’t thank everyone enough for all the hard work…thanks again!
Kathy T.
Winchendon, MA

Everybody I dealt with at Service Master was courteous, kept promises and did a great job in a timely manner. The crews that worked in my house kept the whole area clean and today while completing all work quickly and with great quality. Particular thanks to Kim, who was a great intermediary between the crews and myself!
Olga
Leominster, MA

Very quick and respectful of your house. Told you what they would be doing and how much time it would take.
Kathy D.
Orange, MA