Call 1-877-721-7470 for immediate response 24/7|

About ServiceMaster by Williams

Water Damage and Fire Damage Restoration Expert- ServiceMaster by Williams is a Worcester MA Water Damage & Fire Damage Restoration Company serving Worcester, Franklin and Hampshire Counties of Massachusetts.. ServiceMaster by Williams offers immediate response, state of the art equipment/training, and a name you can trust for fire and water damage restoration and cleanup. Along with disaster restoration, ServiceMaster also offers mold remediation and both residential and commercial cleaning services.

What to Do if My Water Heater Fails

What to Do if Your Water Heater Fails from ServiceMaster Restore
*Please note this video is intended just to prevent further water damage to your home. If your water heater has leaked water in your basement you should immediately call a plumber and ServiceMaster by Williams to prevent the risk of shock and other dangers.

Watch the Video Below if your Basement is Flooded

By |August 12th, 2017|disaster restoration, flood clean up, flood damage, flooded basement, home safety tips, ServiceMaster|Comments Off on What to Do if My Water Heater Fails

What to do After a Fire

Fire Damage Tips from ServiceMaster Restore
ServiceMaster is dedicated to helping homeowners and business owners get back to normal quickly following a fire or water damage emergency. Educating customers throughout the process is a major priority for us a ServiceMaster by Williams. Along with the video, visit our Fire Damage Restoration Services Page for more information about the restoration process following a fire as well as the many services we provide in this category of services.
ServiceMaster by Williams offers 24/7/365 Emergency Services for Fire Damage in Worcester, Franklin and Hampshire Counties of Massachusetts

By |July 11th, 2017|disaster restoration, fire damage, home safety tips, ServiceMaster|Comments Off on What to do After a Fire

Disaster Emergency Mobile App

ServiceMaster Exclusive Sponsor of American Red Cross’ Red Cross Emergency App
ServiceMaster has recently announced that it will be the exclusive sponsor of the American Red Cross’ Red Cross Emergency App. This mobile app will provide alerts to significant weather events and offers expert safety advice on disaster preparedness.

“Protecting and maintaining homes and businesses is in our DNA, and we believe the Red Cross app is another way we can help bring valuable content delivered on a trusted mobile platform to millions of users who want timely access to information when disaster threatens or strikes,” states Rob Gillette, CEO of ServiceMaster, in a recent article with Bizjournal.

This Mobile App can be used for Alerts and Information for these Disasters

wild fires

Download Emergency also Features

monitoring for more than 35 different severe weather and emergency alerts
prioritized steps to take during an emergency
instant access to safety information even without mobile connectivity

Download Emergency can be downloaded for mobile phones and tablets. For more information, visit:

The app can be downloaded by texting “GETEMERGENCY” to 90999
Receive weather alerts when the NOAA issues a tornado watch or warning for your community – you can also add any location where family members and loved ones are living.

Text: “GETNADO” to 90999
Monitor hurricane conditions in your local area, throughout the storm track, and let others know you are safe even if the power is out.

Text: “GETCANE” to 90999
Receive notification when an earthquake occurs, find help and let others know you’re safe even if the power is out.

Text: “GETQUAKE” to 90999
Get preparation tips, news and updates on active wildfires. Plus, let loved ones know you’re safe even if the power is out.

Text: “GETFLOOD” to 90999
Learn and prepare your family and friends for flooding, evacuation […]

By |October 24th, 2016|disaster restoration, fire damage, flood clean up, flood damage, home safety tips, pre loss planning, ServiceMaster|Comments Off on Disaster Emergency Mobile App

DIY Emergency Kit- Home Safety Tips

Home Safety Emergency Kit- Be Prepared for all Storms & Disasters
When emergencies occur, being prepared can make the difference between a minor inconvenience and a major safety situation. The above video gives tips from ServiceMaster Restore for putting together a DIY Emergency Kit with the essentials you will need should a disaster or emergency occur.

For business owners preparedness can make the difference in the costliness of a disaster. Our Pre Loss Planning is FREE and gives you a Contingency Plan to reduce downtime and cost associated with any type of disaster.



ServiceMaster is a name you can trust to get you back to normal…quickly! ServiceMaster by Williams is locally owned and services Worcester, Franklin and Hampshire Counties of Massachusetts.

Call 1-877-721-7470 for Immediate Assistance 24/7/365 for any Type of Disaster Restoration Needs

By |September 7th, 2016|disaster restoration, pre loss planning, ServiceMaster|Comments Off on DIY Emergency Kit- Home Safety Tips

Fire Safety Checklist

Fire Safety Checklist for Home & Business

A fire can be one of the most devastating disasters any home or business can encounter. While ServiceMaster specializes in fire damage restoration, your first priority as a home or business owner is to prevent a fire from occurring in the first place. Should a fire occur, your only priority should be to get everyone out safely and call 911 for help…you can deal with clean up and loss after the fire is safely put out.

Fire Safety Plans

Home Prevention
Here are some basic tips from ServiceMaster® Restore for preventing a fire in your home.

Never leave a burning candle unattended.
Turn off the oven before leaving the house.
Replace smoke alarms every 10 years or as needed.
Practice electrical cord safety: no frays or tears.
Never use a generator indoors.
Have a family/roommate fire escape plan.

For the full Home Fire Safety Checklist, click here.

Business Fire Prevention
It is essential to have a fire safety plan for commercial properties and businesses. There are often more hazards at a business than in your home. ServiceMaster® Restore recommendations for a Fire safety Plan start with : “The plan, including escape routes, needs to be posted so all employees are aware of the plan. Employees must know that fire safety is everyone’s responsibility and be encouraged to recognize and report any fire hazards that they may see during their day/shift.”

Fire safety tips for businesses from ServiceMaster® Restore include:

Fire extinguishers are available and in proper working condition.
Sprinkler systems, smoke/fire alarms are in working condition and tested regularly.
All fire doors are kept shut.
Exits and fire escape routes are marked properly.
Building/business address must be visible and easy to see for firefighters and rescue teams.

Complete Business Fire Safety Checklist

Call 1-877-721-7470 for an Immediate […]

By |August 15th, 2016|disaster restoration, fire damage, pre loss planning|Comments Off on Fire Safety Checklist

What is Greywater

Greywater, or also known as sullage is the water that develops as a product of washing clothes, showering, washing dishes or running the dishwasher. Typically a malfunction of an appliance or leaking pipe will result in a flood of greywater. This sullage is also referred to as Category 2 Water. Other types of greywater could be the result of a sump pump failure or even a broken aquarium.
White Water
Water from a broken water pipe or an overflowing sink is generally considered white water or Category 1 Water.
Dangers of Flood Damage
While any type of flooding or standing water can quickly become a dangerous situation, it is extremely important to know which type of water you are dealing with. Greywater contains detergents, grease and microorganisms that could be harmful if ingested. Category 2 Water is NOT potable, or safe for drinking or food preparation. People with compromised immune systems, allergies or asthma should not come into contact with a flooded Greywater. Always consider any flooded area as dangerous and keep children and pets away. Should you decide to try and clean up the water yourself, be sure to use non porous gloves, a mask, protective clothing and shoe covers to keep harmful biohazards away from your skin or ingestion of particles.
Extremely Urgent to Clean Up Flood Damage Quickly
Greywater can turn into Blackwater in 48 hours! This is why it is always urgent to clean up flood damage as quickly as possible to prevent health and safety issues. ServiceMaster by Williams is poised to offer immediate response 24/7/365 to prevent harmful flood damage. The proper equipment and training allows us to ensure the least amount of damage occurs from any water intrusion.

Always Best to Hire a Professional!
ServiceMaster by […]

By |July 17th, 2016|flood clean up, flood damage, water damage|Comments Off on What is Greywater

ServiceMaster “Heros”

The trained professionals at ServiceMaster are here to respond to your water or fire emergencies 24 hours a day, 7 days a week. When you face any type of disaster in your home or business, you need dependable, trusted services that come with the ServiceMaster Brand.

Call ServiceMaster by Williams 1-877-721-7470 24/7/365 for an Immediate Response

By |January 19th, 2016|disaster restoration, fire damage, ServiceMaster, water damage|Comments Off on ServiceMaster “Heros”

Fire Damage Prevention Tips

Fire damage is not only a serious threat both to your home or property,but especially to the safety of you and your family. Now that the snow has finally melted here in Massachusetts, and the warmer weather finally arrives- so too does the threat of fire. Only in New England can you jump right from flood damage concerns into serious fire risk warnings due to lack of rainfall and above average temperatures! So here are a few tips from the American Red Cross to help prevent fire damage to your home and potential risk of injury.

Safety Should Always Come First

Fire Damage Prevention Tips

Identify & Eliminate Potential Fire Risk
While this seems like an obvious point, the change of seasons here in MA gives us the perfect opportunity to revisit and reevaluate potential risks.
Smoke Detectors
Checking fire/smoke detectors is the first priority for any home. Once a fire starts, you may have as little as 2 minutes to escape safely! The Red Cross recommends checking smoke detectors once a month, and be sure to have them installed on every floor of your home. This is also a perfect time to come up with a fire escape plan and practice it with your family. Practice your escape plan twice a year and time yourself to be sure everyone is out in under two minutes. Click here for the Red Cross Fire Escape Plan.
Make sure appliances are plugged directly into electrical outlets. Check wires and cords for signs of deterioration. When possible, keep appliances unplugged when not in use.
Matches and Flammable Items
Keeping matches and lighters out of the reach of children is very important! But don’t forget about household items that are highly flammable, such as paint remover, lighter fluid and […]

By |May 15th, 2015|fire damage, Uncategorized|Comments Off on Fire Damage Prevention Tips

How to Handle Water Damage & Clean Up

ServiceMaster Featured for “How to Handle Water Damage and Clean Up” on Designing Spaces
Knowing how to handle water damage can make the difference between a fully restored outcome and the risk of secondary damage. ServiceMaster, the trusted choice for disaster restoration for over 50 years was recently featured on the television show Designing Spaces.
The above video was filmed at the Service Master training facility in Memphis, Tennessee. Host Debi Marie gets tips from ServiceMaster pros on how to the lower risk of potential home floods and what to do before help arrives if there should be flooding or any type of water emergency.

Why ServiceMaster is the Trusted Choice for Water Damage Emergencies
All Service Master technicians are properly trained to handle any type of water or fire emergency. Our experts have all the necessary equipment to get your home back to normal as quickly as possible.For over 50 years, the ServiceMaster Brand has been the preferred company to turn to for disaster restoration for both residential homes and commercial buildings.

ServiceMaster by Williams is the Best Choice for Water Damage in Worcester and Franklin Counties of Massachusetts
With ServiceMaster by Williams, you get a trusted brand with the personal care and attention you expect from a locally owned company. We have served both Worcester and Franklin Counties of Massachusetts for over 30 years, and offer the proper equipment and techniques to handle any type of water or fire emergency.

Call 1-877-721-7470 for 24/7/365 help for water damage and clean up though out Worcester and Franklin Counties MA

By |May 7th, 2015|disaster restoration, ServiceMaster, Uncategorized, water damage|Comments Off on How to Handle Water Damage & Clean Up

Preventing Water Damage from Spring Thaw, Snow Melt and Flooding

As Massachusetts begins to thaw out after a record breaking cold and snowy winter, the risk of water damage from melting snow, heavy spring rains and potential flooding is high this year. While we welcome any sign of spring, these added risks are often ignored once the risk of frozen pipes and ice dam damage has passed. There are some steps a homeowner or business owner should take to avoid devastating losses from flood and water damage.

First, review your insurance coverage:
In particular, read the details of your homeowner’s insurance coverage as it pertains to water damage and flooding. Unless you carry flood insurance, any damage to your home caused by spring-thaw flooding is generally not covered. Some policies may not cover sewer back up unless you pay for this added coverage.

Prevent or reduce severity of water damage from spring thaw, snow melt and flooding
While it is impossible to prevent water damage under every circumstance, you can prepare your home or building as spring-thaw months approach to prevent the most common causes of damage.

Basement pumps. Install a sump pump or a sewer back flow value. You should also have a battery-operated backup in case of power failure. Consider installing a water alarm that warns when water is accumulating in your basement. If sump pumps are already installed- check to be sure it is functioning properly before heavy rains or major melting occurs.

Basement storage. Remove valuable items and electronics from your basement prior to spring-thaw.

Debris removal. Remove debris from window wells, gutters and downspouts.

Doors and windows. Check for any leaks around doors and windows.

Exterior walls. Keep all exterior walls of your home well painted and sealed.

Flood drains. If you have flood drains, make sure they are […]

By |March 27th, 2015|disaster restoration, fire damage, pre loss planning, water damage|Comments Off on Preventing Water Damage from Spring Thaw, Snow Melt and Flooding
ServiceMaster by Williams is proud to announce our service area now includes Hampshire County Massachusetts. Click Here to see our updated service area